Partou is addressing all families of children in its care regarding the criminal case involving a former employee at the King Street nursery in Bristol. The individual has been found guilty of appalling offences, and while the verdict is of little consolation to the families directly affected, Partou is committed to full transparency about the actions taken and the measures in place to safeguard every child.

Why families were not informed before media reports

Strict reporting restrictions were imposed during the investigation by Avon & Somerset Police and subsequently by the judge during the court process. These restrictions applied to Partou as well as to media organisations, placing the company under a legal obligation not to disclose any information related to the case. When the trial began, these restrictions were lifted, which led to the immediate appearance of media coverage. Partou took the decision not to issue a public statement until the verdict was reached.

Safeguarding review and actions taken

Upon becoming aware of the allegations, Partou immediately commissioned an independent review of its safeguarding practices. Partou has robust safeguarding policies and procedures in place, all of which were followed at the King Street setting. However, in response to the recommendations of the independent review, Partou has addressed potential vulnerabilities and continues to strengthen its safeguarding framework.

The offender was apprehended following a review of CCTV footage conducted as part of an assessment of working practices. Partou is now consulting with policymakers and others across the childcare sector to explore further measures that would prevent a determined individual from circumventing established safeguarding procedures. The findings of the independent report will be shared with all families in due course.

Support for affected families

This has been the most difficult situation Partou has ever faced as an organisation, and the impact on the families involved is Partou’s foremost concern. All available resources have been focused on supporting the affected families, cooperating fully with the investigating authorities, and investing every effort in the continued safety and security of every child in Partou’s care.

Contact

Families with further questions are asked to contact Partou directly at customerservice@partou.co.uk Partou will respond to every enquiry.